Privacy
How we process your personal data.
Last updated: 9 November 2026
This notice explains how your personal data is processed within the Kalkan Mail service. It applies together with Karakaş Digital’s general privacy notice.
Service provider
Karakaş Digital
Mustafa Kemal Mahallesi, 2118. Cadde, Maidan İş Merkezi, 4 C Blok, No: 140, Çankaya / Ankara
0850 241 92 50 · Support
Data processed
Your account name, a secure hash of your password, message contents and attachments, address book, session and security logs are processed to provide the service. The password you enter at sign-up is kept encrypted only until your account is created and is then deleted from the record.
Purposes and legal grounds
Your data is processed to create your account and provide the email service, respond to support requests, keep the service secure and prevent abuse, based on performance of a contract, legal obligations and legitimate interests under Article 5 of the Turkish Personal Data Protection Law (KVKK).
Hosting and transfers
Your mailboxes are stored on servers managed by Karakaş Digital. Outgoing email is relayed through the Mailbaby (relay.mailbaby.net) delivery service for spam filtering and deliverability. Messages you send are processed by the recipient’s mail provider on its own infrastructure. The Google Ads tag is used to measure ad conversions, and measurement data is sent to Google LLC (USA). If you consent to advertising cookies, a cookie identifier, the visited page and ad click information are sent from your browser. If you do not consent, no cookies are set; the visited page, ad click information, consent status, browser details and your IP address are sent to Google as a cookieless measurement signal. You can change your choice at any time via the link at the bottom of the page.
Retention and cookies
Your messages are kept while your account is open; when you close your account, your mailbox is deleted. Security and technical logs are kept for as long as legal obligations require. This site uses essential session and language cookies. Only with your explicit consent, Google Ads conversion cookies are used to measure the effect of our ads; if you do not consent they are not set and ad conversions are estimated from cookieless measurement signals. You can change your choice via the link at the bottom of the page. Sign-up attempts use a keyed hash instead of your IP address.
Your rights and requests
Under Article 11 of KVKK you have the right to access your data, request its correction or deletion and object to processing. You can send requests from Support in webmail or via the support form on our site.